Sign up For Newsletter
Embed code only

Ronda Nelson

 

 

 

Season 2. Entrepreneur Podcast

S2 E25: Using Patient Feedback Surveys to Improve Retention

Here’s What You’ll Learn in This Episode

Key Takeaways:

ronda nelson smiling at camera
→ The 4 survey types every practice should be using
→ How to use feedback to increase retention and reduce drop-off
→ The one NPS question that shows who’s loyal - and who might potentially sabotage you
→ How to use tools like Google Forms, Typeform, and Practice Better to make it simple and streamlined
→ Exactly what to ask (and when) to collect glowing testimonials

More Episodes

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950

Join Clinical Academy!

Become the Clinician Your Patients Rave About

Clinical Academy is the go-to hub for smart clinicians ready to boost patient outcomes, build confidence, and ditch the overwhelm. Get instant access to real-world training, proven clinical protocols, done-for-you resources, and expert strategies that actually work—in the clinic and for your business.

Join Clinical Business Academy!

Scale Your Practice, Simplify Your Life

Clinical Business Academy provides a clear roadmap to mastering marketing, streamlining internal systems, and creating a practice that clinicians genuinely love. With Ronda’s proven, step-by-step guidance, practitioners learn exactly how to achieve growth, profits, and balance.