Season 2. Entrepreneur Podcast
227: How to Manage Difficult Clients and Help Guide Them to a New Home
Here’s What You’ll Learn in This Episode
Key Takeaways:
→ Set clear boundaries early on: From screening calls to managing expectations, nip potential conflicts in the bud by setting clear expectations from day one.
→ Don’t be afraid to say no: It's not just about preserving your peace, it’s about ensuring that you have space for the patients who truly need your unique approach.
→ Develop a referral system: Not everyone is a fit for you - and that’s okay! Having a solid network of practitioners for referrals means you can feel good about sending patients where they’ll thrive.
→ Trust your gut: If something feels off during your initial meeting with a patient, it probably is. Your intuition is often your best guide when it comes to managing client relationships.
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S2 E24: When They Don’t Want Help: Navigating the Heartbreak of Watching People Suffer
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S2 E13: How to Attract More of the Right Patients With a Clear, Confident Online Brand
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175: Setting Clear Expectations: How to Establish Boundaries with Unhappy Patients
November 14, 2023
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